Stuck on something? We'll help.
Most answers are below. If yours isn't, email support@rallyfam.app and a real person will get back to you.
What do I need?
Signing in
Rally asks you to sign in the first time you open it. Choose Sign in with Apple, Continue with Google, or Email me a code and enter the 6-digit code we send you.
No code? Check your spam folder, then tap Resend code — or Use a different method.
Inviting a co-parent
Go to Settings → Members → Add a co-parent and tap Invite a co-parent. Rally shows a QR code and an invite code, and a Share invite button to send it as a link.
New to Rally? Your co-parent signs in and picks I received an invite during setup. Already using it? They enter the code in Settings → Members → Join with a code. You'll share the same kids, missions, and balances. Codes expire after 14 days, so send a fresh one if yours has run out.
Creating missions
On the Missions tab, tap a preset to start it right away, or tap New preset at the end of the list to build your own tasks, reward, and timer.
To have a routine start by itself on certain days and times, use the Routines tab. Defaults for new missions live in Settings → Missions.
The family store and currency
Kids earn your family's currency by finishing missions and spend it in the Store tab. Tap Add rewardto stock it with things they'll save for.
To rename the currency or change its symbol and style, go to Settings → Household → Currency. Store categories are in Settings → Store.
Free vs. Rally Plus
Rally is free to use: run missions, share your family with a co-parent, and keep a store and balances. Your first scheduled routine is free too.
Rally Plus adds routines that run themselves, your own presets, your own rewards, creating missions by voice, and a support crew (grandparents, sitters and other helpers). One subscription covers the whole family, co-parents included. See it in Settings → Subscription → Get Rally Plus; the price for your region is shown there before you buy.
If Plus ends, everything you made stays. You just can't add more of the Plus-only things.
Cancelling a subscription
Restoring purchases
Deleting your account and data
In Rally, open Settings, tap your name at the top (the row marked Account), then Delete accountand type DELETE to confirm. This can't be undone.
If a co-parent shares your family, they keep it and you're removed. If you're the only parent, your family's data is permanently deleted with your account. Deleting your account doesn't cancel a subscription billed by Apple, so cancel that first.